Demand Forecasting at Scale with Production MLOps Pipeline
How a logistics enterprise reduced inventory waste by 45% and improved on-time delivery using ML-powered demand forecasting.
The Challenge
A pan-India logistics company was struggling with inventory mismatch โ overstocking in some hubs, stock-outs in others โ costing crores in idle inventory and missed SLAs. Their forecasting was based on spreadsheets and intuition, with no data-driven demand signals.
- โInventory mismatch across 40+ distribution hubs nationwide
- โNo ML infrastructure โ all forecasting done in Excel
- โSeasonal demand spikes causing SLA breaches and customer churn
- โSiloed data across WMS, TMS, and ERP with no unified pipeline
Solution Architecture
WMS + TMS + ERP โ Kafka streaming โ Spark ETL โ Snowflake โ Feature Store โ Ensemble ML model (XGBoost + LSTM) โ MLflow registry โ Airflow scheduling โ Dashboard (Looker) โ Automated retraining every 2 weeks.
Client Testimonial
Before Zgrow, we were guessing demand. Now we have a live ML pipeline predicting stock needs 3 weeks ahead across all our hubs. Our SLA breach rate dropped by 38% in the first quarter. This is exactly the kind of transformation we needed.
๐ Tech Stack Used
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